We are glad to announce that the issue with Facebook Ads has been resolved.
We are truly sorry for any inconvenience this may have caused.
Thanks again for your patience during this disruption.
Your Swydo Team!
Posted Feb 10, 2025 - 11:24 CET
Monitoring
Meta has released a fix that resolves the issue that caused pixel standard and custom event data to be unavailable for Facebook Ads. Data should now be accessible as expected.
We’re actively monitoring the situation to ensure everything remains fully resolved.
Sorry for the inconvenience and thank you for your patience.
Your Swydo Team!
Posted Feb 07, 2025 - 11:06 CET
Identified
We’re currently experiencing an issue for Facebook Ads, which needs to be resolved on their end. Our team is in close contact with Meta's technical team to get it fixed as soon as possible.
We’ve determined that all data for pixel standard and custom events have become unavailable and cannot be retrieved from Facebook Ads.
At Swydo we’re committed to providing the best possible service. Rest assured we are doing our best to get Facebook Ads fully restored at the earliest. We’ll give you an update once we have more information.
Thank you for your patience.
Your Swydo Team!
Posted Feb 06, 2025 - 13:57 CET
This incident affected: Application, Integrations, and API.