The issue has been identified and a fix is being implemented.
Posted Sep 18, 2023 - 09:43 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2023 - 08:40 CEST
Update
We are continuing to work on a fix for this issue.
Posted Sep 15, 2023 - 09:59 CEST
Identified
We’re currently experiencing a service outage for the Facebook and Instagram integrations' data source selection, which needs to be resolved on their end. Our team is in close contact with Meta's technical team to get it fixed as soon as possible.
We’ve determined that Facebook and Instagram accounts not showing up in the data source selector affects some Meta users.
At Swydo we’re committed to providing the best possible service. Rest assured we are doing our best to get the Facebook and Instagram data source selection restored at the earliest. We’ll give you an update once we have more information.